0. Definitions
- 0.1 "Company" means Golivea B.V. and its affiliates, subsidiaries, successors, and assigns.
- 0.2 "Customer" means any natural person acting outside their trade or business who purchases Products directly from the Company for personal use and not for resale (Section 4).
- 0.3 "Supplier" means any third party providing goods or services to the Company under Section 5.
- 0.4 "User" means any individual or entity accessing or using the Company websites, applications, portals, or related systems (Section 1).
- 0.5 "Agreement" or "Terms" means this consolidated set of policies and contracts, including Sections 1-5 and any additional consumer-facing policies incorporated by reference.
- 0.6 Corporate Identity & Compliance Statement Golivea B.V. is incorporated in the Netherlands with its registered office at Stroombaan 10, 1181 VX, Amstelveen; Chamber of Commerce (KvK) 97870862; VAT ID NL868268690B01. Golivea markets and sells food supplements and general cosmetic products and operates in compliance with applicable consumer protection, product safety, sanctions, and anti-money-laundering laws.
- 0.7 "Website" means any Company-controlled website, portal, mobile application, customer ordering system, or other digital property referenced in Section 1.
- 0.8 "Products" means food supplements and cosmetic products marketed or sold by the Company.
- 0.9 "Intellectual Property" means all trademarks, service marks, trade names, logos, designs, copyrights, trade dress, trade secrets, domain names, and other proprietary rights owned or licensed by the Company (see Section 1.3).
- 0.10 "Confidential Information" means non-public information belonging to the Company or disclosed to Suppliers, including pricing, business plans, formulas, algorithms, and customer or business partner data (see Section 5.6).
- 0.11 "Personal Data" has the meaning set out in Section 2 (Privacy Policy) and includes any information relating to an identified or identifiable natural person processed by the Company or on its behalf.
- 0.12 "Processing" means any operation performed on Personal Data as defined in Section 2 (Privacy Policy), including collection, storage, use, disclosure, and deletion.
- 0.13 "Cookie" / "Similar Technologies" have the meanings set out in Section 3 (Cookie Policy).
- 0.14 "Territory" means any jurisdiction officially opened by the Company for sales of Products via the Website or other Company-approved channels. Users may not place orders from, or request delivery to, unsupported or prohibited jurisdictions.
- 0.15 "Prohibited Country" means any jurisdiction in which the Company prohibits sales due to local legal restrictions, sanctions, or commercial considerations. The list may be updated by the Company from time to time.
- 0.16 "Force Majeure Event" means an event beyond a party's reasonable control as described in Sections 1.5.4 and 5.7.3, including natural disasters, epidemics, acts of government, war, terrorism, labor disputes, embargoes, or widespread internet/service outages not attributable to the affected party.
- 0.17 "AML/KYC" means anti-money-laundering and know-your-customer obligations applicable to the Company, including prohibitions on money-circulation schemes and suspicious-transaction reporting.
- 0.18 "Policies & Procedures" means all binding rules issued by the Company, including compliance bulletins, FAQs, product guidelines, promotional rules, and technical or brand standards that are incorporated by reference and may be updated periodically.